If you have ever had a bad experience with the Philippine Airlines Tokyo Office in Japan, it doesn’t mean that you will now refrain from traveling with the office flights. The office professionals take care of everything their passengers have an issue with.
From flight bookings to timings, and arrival and departure complaints, the office pays full attention to Grievance Redressal. You can file a complaint regarding any service of the office you found disappointing. It is a structured process in which the office professionals address passenger complaints, resulting in higher customer satisfaction. Passengers can file a complaint through various channels, like- help desk, phone line, or online portal. The Philippine Airlines office ensures proper resolution of your complaints. Relatable departments handle the issues that come under them, from baggage services to flight operations and payment issues.
Information of Philippine Airlines Tokyo Office in Japan
Understanding the airline details is essential to get to know the office better. Below are some of the important details regarding the airline:
| Philippine Airlines Tokyo Office Address | Japan, 〒103-0022 Tokyo, Chuo City, Nihonbashimuromachi, 1 Chome−9−12 共同ビル 7階 |
| Philippine Airlines Tokyo Office Contact Number | +81 3 6262 5663 |
| Working Hours | Mon – Fri (09:00am – 05:00pm) |
Airport Details of Philippine Airlines Tokyo Office
| Airport Name | Haneda Airport |
| Airport Address | Hanedakuko, Ota City, Tokyo 144-0041, Japan |
| Airport Code | HND |
| Contact Number | +81 3-5757-8111 |
Contact Information Of Philippine Airlines Head Office
| Philippine Airlines Headquarter Address | PNB Financial Center, Diosdado Macapagal Blvd, Pasay City, 1300 Metro Manila, Philippines |
| Philippine Airlines Head Office Contact Number | +63 6327775940 |
| Official E-mail Id | wecare@philippineairlines.com |
| Philippine Airlines Official Website | https://www.philippineairlines.com/ |
| Online Check-in | https://www.philippineairlines.com/us/en/check-in-online.html |
| Check Flight Status | https://www.philippineairlines.com/us/en/flight-status.html |
| Official Twitter | https://x.com/flyPAL |
| Official Instagram | https://www.instagram.com/flypal/ |
| Official Facebook | https://www.facebook.com/PhilippineAirlines |
| Official Youtube | https://www.youtube.com/user/flypaltv |
Philippine Airlines Air Fleet
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A350-900
- Airbus A350-1000
- Boeing 777-300ER
Philippine Airlines Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Philippine Airlines Baggage Information: https://pal.my.site.com/s/topic/0TOJ4000000Cd5YOAS/baggage-support
Baggage Concerns Email-Id for domestic flights: BaggageServicesDOM@pal.com.ph
You can contact to inquire about baggage-related matters or to inquire about the status of your reported missing or damaged baggage:
- Manila Number: (+632) 8855-8888 & (+632) 8539-0000
- Philippine Number: (+63) 919-056-2255
- US/Canada Number: 1-800-435-9725
Queries Handled By The Philippine Airlines Tokyo Office
| Flight Booking | Check Flight Status | Cancel Tickets |
| Compare Air Tickets | Free Baggage Allowance | Track Refund |
| Manage Reservations | Change Flights | Select Meal Prefernce |
| Immigration Info | Visa & Passport Details | Check-in Methods |
| Additional Baggage Charges | In-Flight Wifi Facility | Offers and Discounts |
| Travel Insurance | Flight Delay Compensations | Premium Upgrade |
| Unaccompanied Minor Travels | Pregnancy Travels | Miles Usage |
| Access Airport Lounges | Lap Child Tickets | Lost and Found Baggage |
| Wheelchair Assistance | Mobile App | Chauffeurs |
| Correct Names on Tickets | Track Cargo | Medical Aid |
Conclusion
The Philippine Airlines Tokyo Office in Japan emphasize so much on customer satisfaction and quality services. Thus, it handles the grievances sincerely. A trained representative looks over all the matters, reviews, and relevant documents. He communicates with the concerned passenger directly. The office also offers compensation, refunds, or travel vouchers to resolve the issue. Thus, don’t compromise with your travel experience and preferences when the office can resolve every single issue.
FAQs
Philippine Airlines Tokyo Office is located at Japan, 〒103-0022 Tokyo, Chuo City, Nihonbashimuromachi, 1 Chome−9−12 共同ビル 7階.
You can file a complaint on any of the services of the office under its Grievance Redressal.
You can file a complaint at the office through various channels like the help desk, phone line, or online portal.
From compensation to refund, and travel vouchers, the office resolves the issues in various ways.
