When you seek a seamless flight journey experience, good customer service is its backbone. From offering you the best flight experience to ensuring that you get instant help in need, the office professionals take care of everything. The AirAsia Manila Office in Philippines is one of the airline offices that is known to offer passengers the best quality services. From offering you the utmost convenience, the office professionals also ensure that you do not go through the travel worries alone. From ensuring that your journey is convenient to becoming your backbone during tough times, the office turns your ordinary flight journey into one that you always crave to go on.
Let’s know why the customer service of the office stands out in this guide.
AirAsia Manila Office Necessary Details For Quick Reach
Let’s go through the official details of the AirAsia’s Manila Office, Philippines:
| Manila Office Address | (C28R+V7 Muntinlupa, Metro Manila, Philippines), 2nd Floor, Festival Mall, Alabang Entrance, Alabang, Muntinlupa, 1781 Metro Manila, Philippines. |
| Manila Office Contact Number | +63288732753 |
| Working Hours | Mon-Sun: 10am-9pm |
| Official Website | www.airasia.com |
| Official Facebook | www.facebook.com/flyairasia.ph/ |
| Official Twitter | x.com/airasia |
Navigate the Manila Office seamlessly with the help of the map attached below:
Related Offices Locations
Making Flying with the AirAsia Office Manila, Philippines Easy!
Collect the key details of the MNL(Airport) to make it easy for you to fly AirAsia from Manila. The details are as follows:
| Airport Name | Ninoy Aquino International Airport (NAIA) |
| Airport Code | MNL |
| Terminal Used | T2(Domestic), T3(International) |
| Airport Location | Pasay City, 1300 Metro Manila, Philippines. |
| Contact Number | +63288771111 |
Services Offered by the AirAsia Manila Office, Philippines
The customer service team of the office is equipped with expert professionals.
- Booking and Ticketing Services: The office professionals help you book a new flight ticket instantly. Select your destination, departure, and arrival dates, seat preferences, and food choices for a good in-flight experience. The office will issue you physical and electronic tickets after the confirmation of your journey.
- Payment and Refund Assistance: The AirAsia office manila offers you extensive guidance on all the payment methods available. It also explains how you can navigate through the payment processes ahead. Contact the office professionals to clear any of your queries related to refunds or billing-related queries.
- Baggage Services: Get the proper guidance on how much you should keep the weight of the baggage. The office also makes you aware of all the permitted stuff and those that are restricted. The office also extends to you extensive support when you find your baggage lost or damaged.
- Check-in and Boarding Services: No matter whether you prefer online or on-the-counter check-in, seeking the help of the office professionals is never a big task. The office takes care that you get the boarding pass on time. Furthermore, the office professionals also keep you updated about the status of the flight. Seek help from the office in case you face situations like flight schedules, delays, and cancellations.
Additional AirAsia Services offered by the Manila Office
The following are some of the services offered by the AirAsia office apart from the customer services:
1: Loyalty Programs and Memberships
AirAsia Manila Office offer you a number of offers, discounts along with the major perk of its loyalty program. Thus, if you love flying with the office, get yourself enrolled in the loyalty program of the airline, and enjoy exciting perks and benefits.
3: Travel Documentation Support:
This is one area where passengers struggle the most. The office supports you in all types of paperwork. Whether it is a minor change like a name correction on your boarding pass or something related to important documents like a passport, visa, or travel insurance requirements. The office also handles affairs related to health certificates, vaccination proof, and entry regulations for different countries.
4: Special Assistance Services
From wheelchair assistance to personal guidance, the office acknowledges the unique requirements of different passengers. Special assistance services are related to a particular section of passengers. These include children, unaccompanied minors, the elderly, physically disabled persons, and women.
Concluding It!
While the AirAsia Manila Office in Philippines excels in customer service, its overall focus is on enhancing the travel experience of the passengers. The office is always open for anything that enhances the passenger experience. Passengers can share and seek resolutions to their queries, suggestions, and complaints. Plan your happy journey with the AirAsia in Manila.
People Also Asks:
Ans: Yes, the manila office will help you with payment issues and guide you about acceptable payment methods.
Ans: Yes, you can get travel documentation support from the manila office.
Ans: Yes, the office accepts flight ticket cancellations.
Ans: Loyalty programs offer you a number of perks and benefits. Thus, ensure that you are enrolled in it.
Ans: The manila office is located at 2nd Floor, Festival Mall, Alabang Entrance, Alabang, Muntinlupa, 1781 Metro Manila, Philippines.
Ans: The Manila Office official work timings are from- Mon – Fri: 9.00 AM – 6.00 PM.
